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Career center grad finds employment in airline industry

Chelsea Lyons, a 2017 Wayne County Schools Career Center graduate, gained a job as a customer service agent with Spirit Airlines.

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Chelsea Lyons, a 2017 Wayne County Schools Career Center graduate, is already realizing the importance of many of the things she learned while a student. Lyons spent two years as a student in instructor Warren Caskey’s criminal justice program and returned recently as a guest speaker. She now applies many of the skills she gained to her job as a customer service agent with Spirit Airlines. 
 
“The security and hazmat training we went through (in trade class) plays a big part in my job,” Lyons said. “I spent a week training in Fort Lauderdale, and I had to score at least 90 percent on each test or I’d be sent home.”
 
Lyons attended The A-Game, a course that focuses on employability skills such as attendance, attitude and appearance. She spoke of how the course applies to her life in the work force.
 
"If we don’t show up on time, people don’t get on the plane. That plane doesn’t take off, and every second a plane sits on the ground costs money.”
 
As far as appearance goes, she said, “I am the first person a customer sees before they even get on the plane. I have to look presentable.”
 
Lyons said the biggest help to her was the English teachers at the career center helping students with their interview skills and resumes.
 
"I put that resume on every job site I could, and that’s how I got hired at Spirit,” she said.
 

Published: September 12, 2017
New Article ID: 2017170909965